We have sold Chester Royal Life Assurance Company to RGA. RGA is a leading global life and health reinsurer with over USD 3.5 trillion of life reinsurance in force and assets of USD 85 billion at year end 2020. RGA has a strong global presence with operations in 26 countries including the UK, where it has been operating since 1998. You can rest assured that your policy is in safe hands.

In the short term, there is no change to servicing. Please contact us as you do now. When this changes, affected customers will be provided with up to date information of who to contact as soon as we have it.

We took the decision to simplify our Group in order to enable us to continue to grow in specialist lending and savings going forward.

We went through a robust process and considered all stakeholders in reaching our decision to sell to RGA.

In the short term Chester Royal will continue to manage all queries as it does today. We will transfer servicing in the future but we will provide communication to our customers before the transfer happens.

There are no immediate changes affecting annuity customers. Any changes are seamless from a customer point of view and customers do not have to do anything as a result of the sale.

No, you don’t need to take any action.

You can contact us as normal as there is no change in the short term. We will write to you well in advance of any contact details being changed.

Yes, your future annuity payments are secure. RGA is a leader in the global life reinsurance industry with over USD 3.5 trillion of life reinsurance in force and assets of USD 80 billion at year end 2020. RGA provides a strong, stable home for HLAC’s policyholders. You can rest assured that your policy is in safe hands.

Your FSCS coverage is not affected by the sale and continues to provide coverage.

No, the sale does not affect the tax status of your annuity. P60s certificates were sent out by first class post and should have been received by Monday 21 June 2021. If you have an urgent query about your P60, please email us at annuityadmin@chesterroyal.co.uk including your account reference number, name and address.